Privacy Policy

1. Introduction

Welcome to BoringLabel.com (“we,” “our,” or “us”). This Privacy Policy explains how Royal Textiles, a proprietary firm registered under the laws of Maharashtra, India, operating the brand BoringLabel (“BoringLabel,” “the Website,” or “the Platform”) collects, uses, discloses, and safeguards your personal information.

By accessing or using BoringLabel.com, you agree to this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using our Website, including but not limited to:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through authorized payment gateways)
• Body measurements and size preferences
• Account login credentials
• Communication preferences
• Feedback, reviews, and survey responses
• Customer service interactions
• Social media handles when connecting with our platforms

2.2 Information Automatically Collected

We automatically collect certain information when you visit our Website:

• IP address and device identifiers
• Browser type and version
• Operating system
• Browsing patterns and interaction with our Website
• Time spent on different pages
• Products viewed and added to cart
• Purchase history
• Location data (with your consent)
• Technical information about your device

2.3 Information from Third Parties

We may receive information about you from:

• Social media platforms when you interact with our content
• Payment processors and financial institutions
• Shipping and logistics partners
• Marketing and analytics partners
• Public databases and business partners

3. How We Use Your Information

3.1 Primary Purposes

We use your information for:

• Processing and fulfilling your orders
• Managing your account
• Providing customer support
• Sending order confirmations and updates
• Processing returns and refunds
• Responding to your queries
• Improving our products and services

3.2 Marketing and Communications

With your consent, we use your information for:

• Sending newsletters and promotional materials
• Personalizing your shopping experience
• Conducting market research
• Running loyalty programs and contests
• Social media engagement
• Targeted advertising

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in our emails
• Emailing us at hello@boringlabel.com
• Updating your account preferences

3.3 Legal and Operational Purposes

We may use your information for:

• Preventing fraud and unauthorized access
• Complying with legal obligations
• Resolving disputes
• Enforcing our terms of service
• Analyzing and improving Website performance
• Training and quality assurance

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted service providers who help us:

• Process payments
• Deliver orders
• Provide customer support
• Analyze Website performance
• Send marketing communications
• Prevent fraud
• Maintain IT systems

All service providers are contractually bound to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by:

• Law enforcement requests
• Court orders
• Legal proceedings
• Government authorities
• Protection of our rights and safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

If Royal Textiles undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL encryption for data transmission
• Secure data storage systems
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide our services
• Required by law
• Needed for legitimate business purposes

When we no longer need your information, we securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain data processing
• Withdraw consent for marketing
• Export your data
• Lodge complaints with authorities

To exercise these rights, contact us at hello@boringlabel.com.

8. Children's Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

We may transfer your information to countries outside India for processing. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze Website usage
• Personalize content
• Improve user experience
• Provide targeted advertising

For more information, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the new policy on our Website
• Sending an email notification
• Displaying a prominent notice on our Website

Your continued use of our Website after changes indicates your acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

Royal Textiles
Ground Floor, H No 2184/A-5-5, Om Trilok Compound
Sonale, Thane, Bhiwandi
Thane, Maharashtra, 421302
India
Email: hello@boringlabel.com